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They have then asked my to uninstall Office again, Install Visio, then install Office 2016 ProPlus VL.

MS support asked me to uninstall my current version of Office and gave me a link to the retail version of Office ProPlus 2016 click-to-run installer, I have asked them if my VL key will work with that, and they confirmed that it will multiple times. We are sorry, Office Click-to-Run installer encountered a problem because you have these Windows Installer based Office programs installed on your computer: Whenever I try to install Visio, I get the below error: Office was installed using the "normal" bootstrap installer. I have purchased MS Visio Standard from Microsoft Store. I have Microsoft Office ProPlus 2016 VL installed on my workstation. I have spent a couple of hours on the phone with Microsoft Support, and it has been a waste of time.